Document Type: Original Article
Industrial Management, Production and Operations, Faculty of Management and Economics, Islamic Azad University, Science and Research Branch of Tehran, Iran
Department of Industrial Management, West Tehran branch, Islamic Azad University, Tehran, Iran
Today's competitive world has led managers to shift from traditional management to scientific management. Supply chain management is one of key issues in industries because, considering a high number of competitors in today's competitive world, competition has been extended from company level to the level of competition on their supply chain. For any organization seeking to achieve its goals in conditions of economic competition, timing, and quality of services, especially in an economic environment is characterized by globalization of business and acceleration of industrial cycle.
Thus, this study was conducted to identify supply chain sustainability factors by applying fuzzy Delphi approach. Firstly, by reviewing theoretical literature, four dimensions of economic, social, environmental, and governance were selected as main dimensions as well as 46 indicators as sub criteria. Finally, after three stages of Delphi method, experts agreed on 41 indicators. The indicators that have been most agreed upon by experts are: the use of non-renewable energy in the environmental dimension with a score of 0.84, the rate of employees trained in the social dimension with a score of 0.80, financial performance and market share and quality. In addition, product safety in the economic dimension with a score of 0.77 and interaction and partnership with stakeholders and value creation for shareholders and stakeholders in the governance dimension with a score of 0.77. Now, managers can increase the sustainability of the supply chain by considering these indicators in targeting and formulating the relevant strategy.