Designing Brilliant Model for Human Resources Excellence in Industry with Fuzzy Delphi Technique

Document Type: Original Article

Authors

1 Public Administration, Faculty of Management and Economics, Islamic Azad University, Science and Research Branch, Tehran, Iran

2 Health & Medical Management, Faculty of Management and Economics, Islamic Azad University, Science and Research Branch, Tehran, Iran

Abstract

The aim of this research is to design a model for excellence in human resources emphasizing its results in organizational behavior. This research depending on the purpose of basic research is also based on the research project and the terms of data collection, research is a descriptive (non-experimental), exploratory and adaptive. The instrument used in this study is a questionnaire consisting of 31 questions. To assess the validity of the judgment validity and Cronbach's alpha coefficient was used to test its validity. To validate the proposed model, were based on the Delphi technique several times asked of professors, scholars, pundits and experts. Until finally the ultimate model is to be adopted by consensus among respondents who were 30. Which eventually had 26 people willing to answer the final phase Delphi. The survey was conducted in four stages and results of each stage using formulas fuzzy Delphi technique was refined and feedback was given to respondents. Finally, brilliant pattern of human resource excellence in five main processes, 22 component and 10 standard designed as the model for Pathology of Human Resources and Human Resources Excellence Award was presented in Industry.

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